No Dangerous Goods: No service shall be rendered in the transportation of any dangerous goods/hazardous materials which are subject to regulation by the International Air Transport Association(IATA), the International Civil Aviation Organization(ICAO), or the Canada Transportation of Dangerous Goods Act.
Items Prohibited by RiteNow: No service shall be rendered in the transportation of any of the prohibited items listed below: alcoholic beverages animal skins, non-domesticated articles of unusual value cash, notes, currency contraband dangerous goods/hazardous materials firearms furs gem stones ivory live animals perishables personal effects (except between Canada & the USA) plants, including cut flowers pornographic materials seeds tobacco unaccompanied baggage any shipment which, in our judgment, could cause damage or delay to equipment, personnel or other shipments This list may be amended from time to time by RiteNow Corp..
Perishable & Thermal-sensitive Goods: RiteNow Corp. does not provide a protective service for the transportation of perishable commodities or for commodities requiring protection from heat or cold. Such commodities will be accepted for transportation solely at the shipper's risk of damage occasioned by exposure to heat or cold.
Prohibited by Law: No service shall be rendered by RiteNow Corp. in the transportation of any shipment which is prohibited by law or regulations of any federal, state, provincial, or local government in the origin or destination countries.
Right of Inspection: RiteNow Corp. reserves the right to open and inspect any shipment tendered to it for transportation.
Reweigh: RiteNow Corp. reserves the right to reweigh shipments, notwithstanding that a weight has been declared on the shipping document. The reweighed weight determined by RiteNow Corp. may be applied for the assessment of rates, and the shipper agrees to pay same.
Rates: Refer to your rate guide in effect at the time of shipping for specific rates. Call RiteNow Corp. for details.
Rounding Measurements: Shipment dimensions must be rounded off to the closest whole centimetre or inch. Shipment weights must be rounded up to the next whole kilogram or pound.
Additional Charges: Shipments may incur additional charges along with their base rates resulting from special requirements of the shipment.
Declared Value: Premium/Insurance Coverage Against Loss or Damage Insurance coverage is available through RiteNow Corp. at a Maximum value of CAD $100,000
Saturday - Sunday Delivery Charge: An additional premium is applicable for each package delivered on a Saturday. The shipper must inform an RiteNow Corp. customer service representative of their intent to have a shipment delivered on a Saturday. The shipper will then be advised the availability of Saturday Service to the requested destination. If the Saturday Service destination is available, the shipper will then be instructed on how to mark the RiteNow Corp. waybill.
Freight-Collect or Third Party Billing Charge: This charge only applies to domestic shipments. An additional charge may be assessed when a shipper requires RiteNow Corp. to invoice a third party or the consignee. Either/or must have an RiteNow Corp. account. The shipper must inform a customer service representative at the time of placing the order, of their request either freight-collect or third party billing. the shipper must also mark the waybill appropriately. The shipper agrees to pay for RiteNow Corp./cartage service in the event the consignee or third party fail to pay the invoice. RiteNow Corp. reserves the right to place the customers on a cash only basis as well as any other legal rights and remedies available to it.
Redirect Charge (Address Correction Charge): If RiteNow Corp. is unable to deliver any shipment because of an incorrect address, RiteNow Corp. will make best efforts in locating the proper destination address. Once the correct address is located RiteNow Corp. will proceed to attempt to deliver the shipment at an additional charge.
Beyond Point Surcharges: An additional charge may be assessed for shipments picked up from or delivered to certain extended points which are beyond the normal RiteNow Corp. service area.
Rural Route/P.O. Box Charge: RiteNow Corp. cannot deliver to either a Rural Route or P.O. Box Number. All shipments require a street address including apartment/suite/unit numbers and the consignee's telephone number. Should the shipper address the shipment to either a Rural Route or P.O. Box number additional charges will be assessed, and there may be delays in the delivery.
Re-Attempted Delivery Charge: If for some reason, RiteNow Corp. is unable to deliver a shipment, the shipper will be notified of the circumstances surrounding the failed attempt, and will request further instructions. If the shipper requests RiteNow Corp. re-attempt the delivery an additional charge will apply. See your price schedule for cost.
Deadcall Charge (Unavailable Pick-ups): If RiteNow Corp. is unable to make pick up of a shipment, the shipper will be informed and a dead call charge will be assessed. Deadcall charges may be assessed at the full rate.
Waiting Time Charge: A "Waiting Time Charge" will apply for every 15 minute interval an RiteNow Corp. driver has to wait for either a pick up or delivery of a shipment. Refer to your price schedule for costs.
Return of Undeliverable packages within Canada Shipments which are sent "prepaid" by the shipper and which are refused by the consignee or which for any other reason cannot be delivered, will be promptly returned to the shipper at an additional charge. Shipments which are sent "collect" or "third party" by the shipper and which are refused by the consignee, or which for any other reason cannot be delivered, shall be promptly returned to the shipper with all shipping and additional charges billed to and paid for by the shipper.
Ground Service to the U.S.A. Shipments refused by the consignee or which for any other reason cannot be delivered, will be promptly returned to the shipper with additional charge for transportation. The shipper will be responsible for payment of any applicable duty, tax and brokerage charges.
Export Documentation The shipper must provide the required documentation for customs clearance, except for envelopes which do not require export documentation. By providing this documentation, the shipper certifies to RiteNow Corp. that all statements and information relating to exportation and importation are true and correct. There are civil and criminal penalties including the forfeiture and sale of the shipment that may be imposed for making false or fraudulent statements.
Proof of Delivery (P.O.D.) Delivery can be verified by calling RiteNow Corp.
Verbal Proof of Delivery Verbal confirmation of delivery is available to both the shipper and consignee. The proof of delivery will consist of the name of the person who signed for the shipment, the time and date the shipment was delivered.
Limits & Restrictions Guaranteed delivery time does not apply to shipments which are delayed due to causes beyond RiteNow Express's control including, but not limited to the following; the unavailability or refusal of a person to accept delivery of the shipment, delays caused by the consignee, border delays, customs and brokerage, vehicle break down, acts of God, the Queen's or public enemies, public authorities, acting with actual or apparent authority on the premises, acts or omissions of customs or similar authorities, riots, strikes or other labour disputes, civil commotions, disruptions in the air or ground transportation network, authority of law, defect or inherent vice in the goods shipped, and nuclear reaction, radiation or radioactive contamination.
Third Parties RiteNow Corp. shall be entitled to appoint sub-contractors and/or agents and it is hereby declared any sub-contractor of RiteNow Corp. and the employees of RiteNow Corp. and any such sub-contractor and also any person deriving title to the goods from the Customer are third parties to this contract and shall be entitled to enforce this contract accordingly.
Payment of Additional Expenses Customs penalties, storage charges, or other expenses incurred as a result of an action by Customs or failure by the shipper or consignee to provide proper documentation or to obtain a required licence or permit, will be charged to the consignee along with any applicable duty and tax. However, the shipper is liable for payment if the consignee does not pay.
Loading and unloading On collection or delivery at a Senders or Consignees premises RiteNow Corp. shall be under no obligation to provide any plant, power or labour for loading or unloading.
Subject to these Conditions, RiteNow Corp. servants and/or employees have no authority to give assistance other than under supervision in the loading and unloading at the usual place of collection or delivery and RiteNow Corp. shall not be liable for any loss or damage howsoever caused including negligence attributable to such or to any other assistance given and the Customer shall indemnify RiteNow Corp. against any claims made against RiteNow Corp. as a result of any such other assistance given.
Consignments or part thereof requiring special appliances for unloading from a road vehicle are accepted for carriage only on the condition that the Customer has duly ascertained from the consignee that such appliances are available at the destination. Where RiteNow Corp. is, without prior arrangement in writing having been made by the Customer, called upon to load or unload Consignments or parts thereof for which special appliances are required, RiteNow Corp. shall be under no liability whatsoever to the Customer for any damage howsoever caused, whether or not by the negligence of RiteNow Corp. and the Customer shall be responsible for and indemnify RiteNow Corp. against any damage or liability which RiteNow Corp. may suffer or incur either itself or in respect of loss, damage or injury suffered by RiteNow Corp.'s employees or any third party.
Payment The Customer shall pay for the delivery service within 30 days of receipt of RiteNow Corp.'s invoice without set-off or deduction or counterclaim
In default of payment RiteNow Corp. shall be entitled to charge interest at the rate of 20% above the then prevailing base lending rate from the date of invoice
Future Changes Rates and charges are subject to change without notice.
Taxes All applicable Federal and Provincial taxes required by law will be charged on all freight costs and surcharges. The customer agrees to pay RiteNow Express any and all taxes assessed to their account
Time Limits for Claims RiteNow Corp. shall not be liable for any damage to goods or delay unless it is advised in writing within 3 days of delivery or the date specified for delivery in regard to goods not actually received.
In any event any damaged goods must made available to RiteNow Corp. for inspection
RiteNow Corp. shall not be liable for any loss or mist-delivery unless it is advised in writing by the Customer (otherwise than upon delivery of RiteNow Corp.s documents) within 7 days of transit commencing and the claim is made in writing within 13 days after transit began
RiteNow Corp. shall in any event be discharged from all liability whatsoever in respect of the Consignment unless proceedings are commenced within a period of one year from the termination or transit or, in the case of loss mis-delivery or non-delivery of the whole Consignment, from the said 13 days referred to in the above clause.
Couriers lien RiteNow Corp. shall have a general lien against the owner of the Goods for any money due from the Customer or such other owner to RiteNow Corp. and if any such lien is not satisfied within a reasonable time RiteNow Corp. may in its absolute discretion sell all or part of the Goods as agent for the owner and apply the proceeds towards the money due and the expenses of retention insurance and sale of the Goods and shall on accounting to the Customer for any surplus be discharged from all liability whatever in respect of the Goods
The contract and these Terms and Conditions shall be construed and governed by the Laws of Ontario, Canada